9MILLS helps interior design firms fix FF&E procurement chaos, disconnected tools, and the admin that's quietly eating your creative hours.
While you focus on design, 9MILLS agents research vendors, draft purchase orders, chase confirmations, and flag anything that needs your eye.
Most design studios we speak to aren't struggling with creativity. They're struggling with the 200 line-item FF&E schedule that lives in four different spreadsheets, the vendor who hasn't confirmed the order, and the studio coordinator hired to manage systems that could run themselves.
180 to 320 line items per project. Every revision creates a new version. By week six, nobody is sure which spreadsheet is current — including the client.
Houzz Pro, Studio Designer, QuickBooks, and your inbox are four separate systems pretending to be one. Every handoff between them costs someone an hour.
A studio coordinator costs $55K per year. The right automation costs a fraction of that and doesn't take PTO. Most studios have both — and still feel behind.
The work that's keeping your team late isn't design work.
We do not replace the tools your studio runs on. We connect them, automate around them, and build what they're missing.
We connect your specification software to your procurement process — automating status updates, vendor follow-ups, order confirmations, and schedule revisions so your team stops doing it manually.
Custom internal tools built around how your studio actually works — project intake forms, client approval portals, vendor tracking dashboards, and procurement pipelines.
We connect Studio Designer, Houzz Pro, QuickBooks, and your other platforms into one workflow — so data moves automatically instead of being copied by hand.
Automated project updates, approval request sequences, delivery confirmations, and follow-up workflows — so clients stay informed without your team writing individual emails.
We take the tools your studio already runs — Google Sheets, Fohlio, Excel, email threads — and connect them through AI agents that handle the noise.
We work best with design firms that have outgrown spreadsheets and manual coordination — typically 8 to 30 people handling multiple active projects.
High-end residential studios managing multi-phase projects, custom procurement, and complex client approvals across multiple active jobs.
Studios handling large-scale FF&E — hospitality, office, retail — where specification accuracy and procurement coordination directly impact delivery timelines.
Firms at the stage where the founder can no longer hold every project detail in their head and needs systems that scale with the team.
Studio managers and operations leads handling procurement coordination, vendor relationships, and client communication across 5 or more active projects simultaneously.
Construction, workforce platforms, and now interior design operations — we build systems for industries where precision matters.
12-person LA studio averaging 11-day approval cycles across email PDF threads. We built a branded client portal with automated follow-ups and version tracking.
Hospitality studio managing FF&E across Fohlio, Excel and email simultaneously. We connected Fohlio to their vendor system — updates now flow automatically.
20-person studio with no unified project view. Founding principal spending 2 hours every Monday on status calls. We built a dashboard that delivers everything in 15 minutes.
We start with a free 30-minute call. We ask about your projects, your tools, and where your team loses time. No brief needed — we ask the right questions.
We come back with a specific recommendation — not a proposal deck. A clear plan showing what to connect, what to automate, and what it takes.
We build the system around your studio's workflow, train your team, and stay involved until it's working as it should.
No obligation. Just clarity on whether we can help.
Request a Studio AuditNo. 9MILLS works with any operations-heavy business. Our interior design practice specifically focuses on studios managing complex FF&E procurement, multi-tool environments, and growing teams that have outgrown their current systems.
No. We build around your existing stack — connecting Studio Designer, Houzz Pro, QuickBooks, and whatever else you use. If a tool genuinely needs replacing, we'll say so honestly and explain why.
Most of our clients say this. The systems we build are designed to be used by designers, not managed by them. Once set up, they run in the background — you shouldn't have to think about them.
Depends on the complexity. Simple automations — tool connections, follow-up sequences, approval workflows — can be live in two to three weeks. Larger studio operating systems take longer. We'll give you a realistic timeline before any work begins.
30 minutes. We ask about your studio, your current tools, and where things feel slow or messy. At the end you'll know whether we can help and what the next step would look like. No pitch. No obligation.
Request a free 30-minute studio audit. We will identify exactly where your design firm is losing time and whether automation can fix it.